TESTIMONIALS

TESTIMONIALS

Castle Windows are proud to receive a huge amount of testimonial letters from satisfied customers, these letters are all on display in our Norwich showroom.

As a family business Castle Windows have always realised that it is vital to ensure that every customer is delighted with our products and service. The extracts below from testimonial letters we have received together with the fact we receive more than 80 percent of our new business from customer referrals and previous customers deciding to use Castle Windows again, tells us we are “getting it right”.

To all at Castle Windows- I am writing this letter looking through the patio doors at my new conservatory/ garden room. I am filled with pleasure. The room which you created is already giving me joy. The men who were responsible for each part of the building worked very hard. I am delighted with the results and the room has now been carpeted and painted. Thank you very much.

Miss P – Poringland. March 2019

I recently had a window replace by Castle Windows. Rob turned up on time and did the job efficiently, taking great care to cause no mess and disruption. He was polite, very pleasant and helpful and I am really impressed. He was very knowledgeable and a real credit to the team. I will certainly use your team again when I need to replace any windows in the future.

Mrs E – Reymerston. March 2019

I recently had an orangery built by Castle and I cannot recommend this company enough. From meeting Ian for the quote to the finished product – they were brilliant. They listened to what I wanted out of the living room, made sensible suggestion sand delivered it! The building department were particularly impressive and incredibly tidy, even building a step out of materials I had in the shape I asked for. I have to say I love my new room and even though I have not got the flooring laid yet, I spend a lot of time in it.

Thank you Castle 

Mrs B –Harleston. March 2019

Thank you all for such a friendly and efficient service, in replacing most of my worn-out conservatory. I am so, so pleased with it and will reap the benefits of being warm in the winter, cooler in the summer! Will be happy to recommend you – thanks again.

Mrs P-S, Barnham Broom – February 2019

Just a note to say how pleased we are with the newly installed white panel roof in our conservatory. It really has transformed the room. The fitters carried out the work most efficiently. They took a great deal of trouble in finishing off the interior where the former blinds had been fitted and we really appreciated this. We would not hesitate to recommend Castle to any friends.

Mr & Mrs F- Dereham – June 2018

I recently had new windows installed by your company at my house in Framingham Earl. I would just like to say how pleased I was with the installation and the friendliness, respect and professionalism shown by your window fitters. Thanks guys.

- Mr G - Framingham Earl -May 2018

Now our conservatory has been built, we wanted to write and say thank you to all staff at Castle Windows and Conservatories. We are absolutely thrilled with the result and all your workman have been really friendly, helpful and professional. From the beginning, when Paul made his first visit, to the end we have been extremely pleased as everything has run smoothly. Thanks again for a hassle free conservatory.

— Mr and Mrs Dowling, Great Moulton - May 2012.

We would like to thank you all for our lovely conservatory. From the first phone call to the final fitting, we found everyone at Castle friendly, professional and committed to getting the job complete with the best possible care and pride. We would definitely recommend Castle to anyone who wishes to receive the same kind of service that we received.

— Mr & Mrs Halfhide - Norwich July 2013

We would like to thank you so much for our amazing living room!!!! Couldn’t have had a better service. All who came to our home were friendly and very professional. The builders and fitters all worked so hard and are really a credit to your company!! You have done us proud.

— Mr & Mrs Newton – Rackheath November 2013

We would like to say a big thank you for the amazing service we received from everyone we met. The window fitters were very friendly and helpful, even when they had to come back to sort a minor problem. It is great to receive such wonderful service. We will be recommending you to all our family and friends who need windows.

— Mr & Mrs Devey – Norwich March 2014

To the team at Castle Windows Thank you so much for the great job with the windows and also for sorting out the sills. They look great and we feel a lot warmer.

— Matt & Lindsay Pask – Norwich October 2014

Just a short note to say Thank You to your team for all the advice offered, which helped to make the purchase of our Castle Conservatory not only easy, but more importantly the correct one. It was a pleasure to deal with all the members of the team, the builders, installers and plasterers through to all the personnel in the office. All of whom have combined to provide a super product in a friendly and professional manner. Once again thank you.

— David Clarke – North Walsham. April 2014

We are writing to say how delighted we are with our new conservatory. The product is of a very high standard and the workmanship is first class. The fitting team were very professional in their work. We would have no hesitation in recommending Castle Windows to our friends and neighbours.

— Mr & Mrs Grage – Poringland April 2014

Just a note to say how pleased we were with the speed and efficiency the Living Room was built. The builders, erectors and plasterers were all very polite, friendly and professional. They worked extremely hard and did an excellent job. The room is fantastic.

— Carole & Tony Worby – Reymerston 24th April 2014

I just wanted to say thank you so much, my Mum was really pleased and the porch looks great. I would not hesitate to recommend your services – It’s great to deal with a local family company that delivers what it promises.

— J Block – Norfolk October 2014

Thank you and your staff for excellent service and product. Both the wife and I are very pleased and when we require further work your company will be first in our thinking. Your installation staff were excellent both in manner and workmanship.

— Mr Lawn, South Walsham. May 2012.
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